Brahmastra CRM

Privacy Policy

Brahmastra by Pinaka Digital Technologies is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those who visit the Websites owned and operated by, as well as users of our Service(s). This Privacy Policy describes how collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which the Customer has engaged The capitalized terms used in this Policy but not defined herein shall have the same meaning as defined in our Terms of Service(“Terms”).

If you have questions or complaints regarding our privacy policy or practices, please contact us at

1. Retention of Personal Information

We retain Personal Data we process for as long as an Account is active or as needed to provide the Service(s). If you wish to terminate your Account or request that we no longer use Your Data, please contact us at We will retain Your Data as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements. We delete all Your Data on the expiry of 14 days after the termination of your Account, except as otherwise prohibited by applicable law.

2. Mobile Applications

When you download, install and use our Mobile Applications, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”). We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

We use mobile analytics software to allow us to better understand the functionality of our Mobile Application on your mobile or handheld device. This Mobile Application may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage, performance data, and where the Mobile Application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the Mobile Application.

3. Communications from the Websites

We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at

We will send you announcements related to the Service(s) on occasions when it is necessary to do so. For instance, if our Service(s) is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may deactivate your Account.

4. Advertising

We partner with third-party advertising networks to either display advertising on our Websites or to manage our advertising on other websites. Our ad network partner may use cookies and Web beacons to collect information about your activities on our Website and other websites to provide you targeted advertising based upon your interests (this will only be the case if we have your consent in certain locations).

5. Protection of Information

The Websites and Service(s) have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

While there is no such thing as “perfect security” on the Internet, we take all reasonable steps to ensure the safety of your personal information. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites or via the Service(s) and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

Additionally, you retain all rights of ownership to your personal data we collect. Except as set forth herein under sections elaborating on use of your personal information above and legal disclosure below we will not sell or share your personal data with any third parties or use your personal data to compete with you. Your privacy and the privacy of your customers are of utmost importance to us. If you have questions about our security you can contact us at

Client also undertakes that:

The content / information in the Transactional Message/Promotional Message/SMS/Call, as the case may be delivered by Service Provider will not infringe the copyright or other rights including right to privacy / publicity or be defamatory of any third party; the content / information will comply with all applicable laws, ordinances, rules, regulations and guidelines in effect as notified by the Government of India from time to time; the content / information will not contain any material which is obscene, offensive or defamatory or enrages the public sentiment, or constitutes an unfair trade practice or violates any other legislation or policy for the time being in force, or is made to give negative publicity; It has taken or will take all necessary steps to ensure that nothing is or will be contained in the Content/Information which might make its transmission illegal or actionable for any reason as per any applicable laws;

The Client has assured the other party that total responsibility of compliances of required provisions of DoT and TRAI and other necessary rules will be that of the Client and in no case Service Provider will be liable for the same. The Client has accepted all responsibility in that behalf, as regards the legal and statutory compliances and performances, so required.

Fully adhere at all times to all notifications, guidelines and regulations as issued by TRAI (Telecom Regulatory Authority of India), DOT (Dept. of Telecom, Govt. of India) and all other Government Departments related to services mentioned in this agreement

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Trust, it's a 'beginning of Long Term Relationship with Brahmastra'. Let's work, enjoy and succeed together !

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